Using this website
These terms govern your use of this website operated by Dymans Warisan Sdn Bhd, trading as D’Mans Fresh Market. By using the site, you agree to use it lawfully and not interfere with its operation, security or other visitors.
Products, prices and availability
The catalogue is provided for product discovery. Products, cuts, weights, prices and availability may change. Where this site links to a product on dmansfreshmarket.com, the information shown on the original store and confirmed by our team at the time of order takes precedence. Images are illustrative and natural products may vary in appearance and weight.
Enquiries and orders
A website visit, WhatsApp message, email, call or quotation request does not by itself guarantee acceptance or supply. An order is accepted only when our team confirms the products, quantity, preparation, complete price, payment arrangement, collection or delivery details and estimated timing. Please review those details and promptly tell us about any error.
Payment, delivery and changes
Available payment methods, delivery area, charges and timing are provided during checkout on the original store or confirmed directly before an order is accepted. Supply remains subject to stock and operational capacity. We will contact you before making a material substitution or change to an accepted order.
Problems, cancellations and refunds
Contact us promptly if an order is damaged, incorrect or materially different from what was confirmed. Eligibility for cancellation, replacement or refund depends on the circumstances, the condition and perishability of the goods, and applicable Malaysian consumer law. Nothing in these terms excludes rights that cannot lawfully be excluded.
Website content and external links
We take reasonable care with website content but do not promise that every page will always be current, uninterrupted or error-free. D’Mans names, branding, copy and original materials may not be reproduced commercially without permission. External sites, including WhatsApp and the original store, operate under their own terms.
Liability and governing law
To the extent permitted by law, we are not responsible for indirect loss arising only from reliance on general website information or from third-party services outside our control. These terms are governed by Malaysian law and disputes are subject to the jurisdiction of Malaysian courts.
Ringkasan Bahasa Malaysia
Laman ini adalah untuk penemuan produk dan pertanyaan. Produk, potongan, berat, harga dan stok boleh berubah; maklumat di kedai asal serta pengesahan pasukan kami ketika pesanan mengatasi paparan laman ini. Pesanan hanya diterima selepas produk, kuantiti, penyediaan, harga penuh, pembayaran, penghantaran atau pengambilan dan anggaran masa disahkan. Hubungi kami segera jika terdapat kesilapan, kerosakan atau perbezaan ketara. Hak pengguna yang tidak boleh dikecualikan di bawah undang-undang Malaysia kekal terpelihara. Undang-undang Malaysia mentadbir terma ini.
Contact
Questions about these terms may be sent to dymanswarisan@gmail.com or 012-913 2572.